To create an account, simply click on the "Sign Up" Button on HUMB Website or Mobile App & simply Follow the Prompts to Provide your Email, Password & other Required Information.

We employ Industry Standard Security Protocols, including Encryption, Two Factor Authentication (2FA) & Cold Storage for the Majority of User Funds to ensure the Safety of your Account.

After Logging In, go to your Account Settings & Navigate to the Security Section. You can Enable Two Factor Authentication by following the Instructions to Link your Account with a 2FA App like Google Authenticator.

If you Forget your Password, simply Click on the "Forgot Password" Link on the Login Page. You'll receive an Email with Instructions on how to Reset your Password Securely.

To Place a Buy / Sell Order, go to the Trading Section of HUMB Platform (Website or App), Select the Cryptocurrency Pair you want to Trade, Enter your Desired Amount & Price & then Click on the "Buy" or "Sell" Button accordingly.

Our Trading Fees vary depending on the Factors such as Trading Volume & Market Conditions. You can find the most up to date Information about this on our Fees Page.

Yes, you can Trade Cryptocurrencies against Fiat Currencies such as Euros on HUMB Platform (Website or App).

The Minimum & Maximum Trade Amounts vary depending on the Cryptocurrency Pair you are Trading. You can find this information listed on our Trading Interface.

You can Deposit Funds into your Account by navigating to the "Deposit" Section & Selecting your Preferred Deposit Method, which may include Bank Transfer, Credit / Debit Card, or Cryptocurrency Transfer.

Deposit Times vary depending on the Deposit Method used by you. Bank Transfers may take 1-3 Business Days, while Cryptocurrency Deposits are typically Credited after a few Confirmations on the respective Blockchain.

Withdrawal Limits depend on your Account Verification Level. You can find Information on Withdrawal Limits in your Account Settings.

Yes, Withdrawal Fees may Apply & Vary Depending on the Cryptocurrency or Fiat Currency being Withdrawn by you. You can find detailed Information on the Withdrawal Fees in the Withdrawal Section of our Platform (Website or App).

We prioritise the Security of User Funds by implementing Robust Security Measures, including Encryption, Cold Storage & regular Security Audits.

Yes, HUMB Global is registered in Lithuania & Licensed to operate in Europe, adhering to Strict Regulatory Standards to ensure Compliance with all the Legal & Regulatory Requirements.

We require all our Users to undergo KYC Verification to Comply with Regulatory Requirements. This involves Providing Identification Documents such as a Passport or Driver's License.

We have implemented Robust AML Procedures to Detect & Prevent Money Laundering Activities, including Active Transaction Monitoring & Reporting All Suspicious Activities to the Relevant Authorities.

If you encounter a Technical Issue, please Contact our Customer Support Team via Live Chat, Email or Phone for direct & quick Assistance.

: You can Contact our Customer Support team by Clicking on the "Support" or "Contact Us" Link on our Website or Mobile App (iOS or Android).

Yes, we will be launching a Comprehensive Knowledge Base Section on our Website to Help our Users Troubleshoot Common Issues that they might be facing.

Yes, our Technical Support Team can Assist you with API Integration & provide Documentation to help you get started.

We support a wide range of Cryptocurrencies for Trading, including Bitcoin, Ethereum, Polygon & many others along with multiple Healthcare & Wellness Tokens.

We regularly Evaluate & Add New Cryptocurrencies based on Market Demand & Compliance Considerations along with our Advisory Panel’s Evaluation & User Voting.

Some Cryptocurrencies may have Trading Restrictions Imposed due to Regulatory Requirements or Market Conditions or Government Rules. You can find information on specific Trading Restrictions on HUMB Platform (Website or App).

Cryptocurrency Deposits & Withdrawals are processed Securely using Blockchain Technology. Deposits require a certain number of Confirmations on the Blockchain before being Credited to Your Account, while Withdrawals are processed Promptly after Verification.

To Verify your Identity, go to your Account Settings & Follow the Instructions to Submit the Required Identification Documents for KYC Verification.

We typically require a Government Issued Photo ID (such as a Passport or Driver's License) & Proof of Address (such as a Utility Bill or Bank Statement) for Verification Purposes

Account Verification typically takes 1 Business Day, although it may vary depending on the Volume of Verification Requests

If your Verification is Rejected, we will provide you with Specific Reasons for the Rejection & Instructions on how to Address those Issues. You can Resubmit your Documents for Verification following the provided Guidance.

Yes, we offer a Mobile App for both iOS & Android Devices, allowing you to Trade Cryptocurrencies conveniently on the go.

Our Mobile Apps offer a User Friendly Trading Interface, Real Time Market Data, Portfolio Management Tools & Secure Authentication Options such as Fingerprint or Facial Recognition depending on your Device.

You can Access Advanced Trading Features such as Limit Orders, Stop Loss Orders & Margin Trading by navigating to the Trading Section of HUMB Platform (Website & Apps) & selecting the Appropriate Options.

We provide Exportable Transaction History to assist Users with their Tax Obligations.

You can access your Transaction History by going to your Account Settings & Downloading Transaction Reports in CSV Format for Tax Reporting Purposes.

Yes, we provide multiple Educational Resources & also Links to External Sources to help our Users Understand Cryptocurrency Tax Implications & Requirements.

Cryptocurrency Trading involves Buying, Selling &/or Exchanging Cryptocurrencies on a Trading Platform to Profit from Price Fluctuations.

Different types of Cryptocurrency Trading Strategies include Day Trading, Swing Trading, Scalping, Trend Following & Fundamental Analysis.

A Market Order is an Order to Buy or Sell a Cryptocurrency at the Current Market Price. A Limit Order is an Order to Buy or Sell a Cryptocurrency at a Specified Price or Better Price. A Stop Order is an Order to Buy or Sell a Cryptocurrency once the Price reaches a Specified Trigger Price.

Cryptocurrency Price Charts Display Historical Price Data & can Include Indicators such as Candlestick Patterns, Moving Averages & Volume. Learning to Interpret these Charts can Help Traders make Informed Trading Decisions.

Factors that can Influence the Price of Cryptocurrencies include Market Demand, Investor Sentiment, Technological Developments, Regulatory News, Macroeconomic Trends & Market Manipulation.

Risk Management Strategies for Cryptocurrency Trading include Setting Stop Loss Orders, Diversifying your Investment Portfolio, Avoiding Over Leveraging & Conducting thorough Research before Making Trading Decisions.